Hey there! At wtrendsetwear, we’re not just another online store—we’re a community. And honestly, nothing makes our day more than hearing from you. Whether it’s a question, a suggestion, or just a quick hello, we’re all ears.
Fun fact: Our founder, Maria, still replies to emails personally. She started this brand from her tiny apartment in Bogotá, stitching clothes by hand. Back then, every customer felt like family. And guess what? That hasn’t changed.
Got a burning question about sizing? Need help tracking an order? Or maybe you just want to chat about the latest trends—we’re here for it all. Here’s how you can reach us:
Prefer typing? Our live chat is open during business hours—look for the little icon in the corner. No bots here, just real people ready to help.
Let’s be real—feedback is everything. That one time a customer mentioned our jeans pockets were too small? We redesigned them the next week. Your ideas shape what we do.
So go ahead, tell us what’s on your mind. Compliments, complaints, or even your favorite emoji—we read it all. And who knows? Your email might just inspire our next bestseller.
P.S. If you’re ever in Bogotá, stop by our office! We’ll make you a cup of Colombian coffee and show you around. No appointment needed—just knock on the door.
